e-mail
Joe Sharkey works for the New York Times. He recently flew from New York to Kyiv on Delta and really liked it. He traveled just to try out the business class service.
YOU’RE where?” my friend asked.
“Kiev”
“What are you doing in Kiev?”
“Trying out a new business-class service on Delta. I left New York last night, got to Kiev this afternoon, and fly back home tomorrow morning.”
My friend replied, “You have very bizarre travel habits.”
True. But lots of business travelers put in this kind of grind — and, unlike me, many do it routinely, as business increasingly becomes global, and the time to get it done shrinks.
…………….
My report on Delta’s refurbished business-class seats: not bad. Even if they aren’t fully horizontal, they are designed well enough that you can sleep comfortably. The new digital in-flight entertainment system? Excellent, though not up to the level yet of luxury business-class in-flight entertainment products like those available on Singapore and Virgin Atlantic. Food? Best in its class, largely thanks to a menu redesign by the celebrity chef Michelle Bernstein.
You can also email Joe at jsharkey@nytimes.com if you have any questions.
